Mastercard users worldwide experienced problems with purchases and online payments on March 9. Reuters
Mastercard users worldwide experienced problems with purchases and online payments on March 9. Reuters
Mastercard users worldwide experienced problems with purchases and online payments on March 9. Reuters
Mastercard users worldwide experienced problems with purchases and online payments on March 9. Reuters

Mastercard outage: Users in UAE and around world report issues with online payments


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Mastercard users globally have reported problems with making purchases and online payments on Sunday.

Downdetector, which tracks service interruptions by collating status reports from several sources including users, showed a major increase in reports, totalling more than 500, starting on the morning of March 9.

Users of the global electronic payment card from Ukraine to Japan also took to social media platform X to report problems with card payments.

Mastercard users complained about the loss of services on social media platform X. One user said: “Mastercard is down so almost faced a night on the street here back in Taipei. Had just enough cash to pay for tonight … but we have five bucks between us and can’t use ATM or anything. What a nightmare.”

Another person wrote: “Unable to use either Mastercard stored in my phone – at a cashless event.”

One Mastercard user also said: “Got stuck at the store trying to pay for my daughter’s birthday gift.”

The cause of the disruption is not yet known.

"There was a period of time earlier today during which some Mastercard transactions were declined. The situation has been resolved and all systems are working as normal," Mastercard told The National.

The National has reached out to Mastercard to ask about the reasons for and expected duration of the outage, and which areas are worst affected.

The global payment company reported robust fourth-quarter results last year as a resilient global economy encouraged consumers to ramp up spending during the holiday season. The company's net revenue rose 16 per cent year on year to $7.49 billion. Net income rose 22 per cent to $3.3 billion.

Results

Catchweight 60kg: Mohammed Al Katheeri (UAE) beat Mostafa El Hamy (EGY) TKO round 3

Light Heavyweight: Ibrahim El Sawi (EGY) no contest Kevin Oumar (COM) Unintentional knee by Oumer

Catchweight 73kg:  Yazid Chouchane (ALG) beat Ahmad Al Boussairy (KUW) Unanimous decision

Featherweight: Faris Khaleel Asha (JOR) beat Yousef Al Housani (UAE) TKO in round 2 through foot injury

Welterweight: Omar Hussein (JOR) beat Yassin Najid (MAR); Split decision

Middleweight: Yousri Belgaroui (TUN) beat Sallah Eddine Dekhissi (MAR); Round-1 TKO

Lightweight: Abdullah Mohammed Ali Musalim (UAE) beat Medhat Hussein (EGY); Triangle choke submission

Welterweight: Abdulla Al Bousheiri (KUW) beat Sofiane Oudina (ALG); Triangle choke Round-1

Lightweight: Mohammad Yahya (UAE) beat Saleem Al Bakri (JOR); Unanimous decision

Bantamweight: Ali Taleb (IRQ) beat Nawras Abzakh (JOR); TKO round-2

Catchweight 63kg: Rany Saadeh (PAL) beat Abdel Ali Hariri (MAR); Unanimous decision

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UAE currency: the story behind the money in your pockets
In numbers: PKK’s money network in Europe

Germany: PKK collectors typically bring in $18 million in cash a year – amount has trebled since 2010

Revolutionary tax: Investigators say about $2 million a year raised from ‘tax collection’ around Marseille

Extortion: Gunman convicted in 2023 of demanding $10,000 from Kurdish businessman in Stockholm

Drug trade: PKK income claimed by Turkish anti-drugs force in 2024 to be as high as $500 million a year

Denmark: PKK one of two terrorist groups along with Iranian separatists ASMLA to raise “two-digit million amounts”

Contributions: Hundreds of euros expected from typical Kurdish families and thousands from business owners

TV channel: Kurdish Roj TV accounts frozen and went bankrupt after Denmark fined it more than $1 million over PKK links in 2013 

Countries offering golden visas

UK
Innovator Founder Visa is aimed at those who can demonstrate relevant experience in business and sufficient investment funds to set up and scale up a new business in the UK. It offers permanent residence after three years.

Germany
Investing or establishing a business in Germany offers you a residence permit, which eventually leads to citizenship. The investment must meet an economic need and you have to have lived in Germany for five years to become a citizen.

Italy
The scheme is designed for foreign investors committed to making a significant contribution to the economy. Requires a minimum investment of €250,000 which can rise to €2 million.

Switzerland
Residence Programme offers residence to applicants and their families through economic contributions. The applicant must agree to pay an annual lump sum in tax.

Canada
Start-Up Visa Programme allows foreign entrepreneurs the opportunity to create a business in Canada and apply for permanent residence. 

About RuPay

A homegrown card payment scheme launched by the National Payments Corporation of India and backed by the Reserve Bank of India, the country’s central bank

RuPay process payments between banks and merchants for purchases made with credit or debit cards

It has grown rapidly in India and competes with global payment network firms like MasterCard and Visa.

In India, it can be used at ATMs, for online payments and variations of the card can be used to pay for bus, metro charges, road toll payments

The name blends two words rupee and payment

Some advantages of the network include lower processing fees and transaction costs

Updated: March 09, 2025, 2:19 PM`