A rendering of Al Maktoum International Airport at Dubai World Central, that will have annual capacity for 260 million passengers. Photo: Dubai Airports
A rendering of Al Maktoum International Airport at Dubai World Central, that will have annual capacity for 260 million passengers. Photo: Dubai Airports
A rendering of Al Maktoum International Airport at Dubai World Central, that will have annual capacity for 260 million passengers. Photo: Dubai Airports
A rendering of Al Maktoum International Airport at Dubai World Central, that will have annual capacity for 260 million passengers. Photo: Dubai Airports

Dubai's new airport terminal promises easier and faster check-in enabled by AI


Deena Kamel
  • English
  • Arabic

Dubai will use artificial intelligence and cutting-edge technology to redesign the check-in, security and immigration procedures at its planned passenger terminal at Al Maktoum International Airport (DWC) for faster and easier “flow” of travellers through the massive facility.

The $35 billion airport terminal with a capacity of 260 million annual passengers is currently still in the detailed design phase and there is an opportunity to get rid of “legacy processes” that have plagued the aviation industry for years, Paul Griffiths, Dubai Airports' chief executive, said.

“We're determined to break free from those processes and Dubai has a particularly fantastic opportunity to design a completely new operating model, which consists of high-flow and minimal disruptions to passengers when they go through the process of check-in and arrival,” Mr Griffiths told The National on Thursday.

“The whole of the immigration, security and customs process, we intend to recede into the background. They will still be as robust as they are today but enabled by technology and AI processes so that when people arrive by plane at the airport to the Arrivals process or they depart … they literally flow through those processes without having to stop.”

The planned changes at the new terminal in DWC are improvements on operations at Dubai International Airport (DXB) that already harnesses technology from smart gates to biometrics for faster processes.

The Dubai government is proceeding with the expansion of its second hub, Al Maktoum International Airport, in anticipation of a surge in visitors over the next decade. That airport now has a capacity of 32.5 million passengers, handling mainly cargo and some low-cost airlines.

Dubai Airports is also investing heavily in reducing dwell time at the new terminal, Mr Griffiths said. This refers to the amount of time an aircraft spends on the ground at a gate or parked between flights, which has implications for operational efficiency.

To reduce dwell time and process passengers faster through the airport, the massive facility will aim to recreate the feel of efficiency and speed at smaller hubs.

“What we want to avoid is creating an airport for 260 million passengers that feels like an airport for 260 million passengers: everyone loves small airports because they're easy to navigate, easy to walk around and there are short distances to the gate and they have a very compact and efficient design,” he said.

“We want to recreate that at scale by making sure that the airport is effectively a series of small airports entailed within … and that operating philosophy is very different from what we see today.”

Open doors in 2033

Designing these operational changes into a project of DWC's scale “takes a lot of work” and the plan is to complete the airport within the next 10 years.

The current plan is to open the new terminal in 2033, according to Mr Griffiths.

The timeline to complete the detailed design phase is “pretty short, because if we're going to open the doors in the terminal in 2033, which is the current plan, that is important to build such an incredibly large piece of infrastructure,” he said.

“Time if definitely against us and we're working very diligently and trying our hardest to make sure we bring this to fruition very quickly.”

The process requires “forensic intelligence” and a “deep understanding” of the challenges and new technology that will be applied at the new terminal, said Mr Griffiths.

Dubai Airports and its related aviation partners, including Dubai Police, GDRFA, Dubai Customs, Dubai Civil Aviation Authority and Dubai Air Navigation Services, are forecast to contribute Dh89 billion ($24.2 billion) – or 15 per cent of Dubai’s forecast GDP in 2030, according to a new study by Oxford Economics, commissioned by Emirates airline and Dubai Airports.

These entities will support a growing number of jobs, which is forecast to reach 516,000 in 2030.

This is up from last year when Dubai Airports and the aviation entities contributed Dh62 billion in gross to the economy, or 12 per cent of Dubai's GDP, and supported 396,000 jobs across the emirate.

Day 5, Abu Dhabi Test: At a glance

Moment of the day When Dilruwan Perera dismissed Yasir Shah to end Pakistan’s limp resistance, the Sri Lankans charged around the field with the fevered delirium of a side not used to winning. Trouble was, they had not. The delivery was deemed a no ball. Sri Lanka had a nervy wait, but it was merely a stay of execution for the beleaguered hosts.

Stat of the day – 5 Pakistan have lost all 10 wickets on the fifth day of a Test five times since the start of 2016. It is an alarming departure for a side who had apparently erased regular collapses from their resume. “The only thing I can say, it’s not a mitigating excuse at all, but that’s a young batting line up, obviously trying to find their way,” said Mickey Arthur, Pakistan’s coach.

The verdict Test matches in the UAE are known for speeding up on the last two days, but this was extreme. The first two innings of this Test took 11 sessions to complete. The remaining two were done in less than four. The nature of Pakistan’s capitulation at the end showed just how difficult the transition is going to be in the post Misbah-ul-Haq era.

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Micro-retirement is not a recognised concept or employment status under Federal Decree Law No. 33 of 2021 on the Regulation of Labour Relations (as amended) (UAE Labour Law). As such, it reflects a voluntary work-life balance practice, rather than a recognised legal employment category, according to Dilini Loku, senior associate for law firm Gateley Middle East.

“Some companies may offer formal sabbatical policies or career break programmes; however, beyond such arrangements, there is no automatic right or statutory entitlement to extended breaks,” she explains.

“Any leave taken beyond statutory entitlements, such as annual leave, is typically regarded as unpaid leave in accordance with Article 33 of the UAE Labour Law. While employees may legally take unpaid leave, such requests are subject to the employer’s discretion and require approval.”

If an employee resigns to pursue micro-retirement, the employment contract is terminated, and the employer is under no legal obligation to rehire the employee in the future unless specific contractual agreements are in place (such as return-to-work arrangements), which are generally uncommon, Ms Loku adds.

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Releasing these nodules requires a hands-on technique that involves applying gentle ­sustained pressure to release muscular shortness and tightness. This eliminates restrictions in ­connective tissue in orderto restore motion and alleviate pain. ­Therapy balls have proven effective at causing enough commotion in the tissue, prompting the release of these hard knots.

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Barcelona 0

Slavia Prague 0

SCHEDULE

6.30pm Maiden Dh165,000 (Dirt) 1,400m
7.05pm: Handicap Dh170,000 (D) 1,600m
7.40pm: Maiden Dh165,000 (D) 1,600m
8.15pm: Handicap Dh210,000 (D) 1,200m
8.50pm: Handicap Dh210,000 (D) 2,000m
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Name: Kumulus Water
 
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Juventus 1 Ajax 2

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Founded over 50 years ago, the National Archives collects valuable historical material relating to the UAE, and is the oldest and richest archive relating to the Arabian Gulf.

Much of the material can be viewed on line at the Arabian Gulf Digital Archive - https://www.agda.ae/en

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Updated: October 24, 2024, 12:37 PM`