Facebook on Friday said it disabled its topic recommendation feature after it mistook black men for "primates" in a video on the social network.
A Facebook representative called it a "clearly unacceptable error" and said the recommendation software involve was taken offline.
"We apologise to anyone who may have seen these offensive recommendations," Facebook said in response to an AFP inquiry.
"We disabled the entire topic recommendation feature as soon as we realised this was happening so we could investigate the cause and prevent this from happening again."
Facial recognition software has been blasted by civil rights advocates who point out problems with accuracy, particularly when it comes to people who are not white.
Facebook users in recent days who watched a British tabloid video featuring black men were shown an auto-generated prompt asking if they would like to "keep seeing videos about Primates," according to The New York Times.
The June 2020 video in question, posted by the Daily Mail, is titled "White man calls cops on black men at marina."
While humans are among the many species in the primate family, the video had nothing to do with monkeys, chimpanzees or gorillas.
A screen capture of the recommendation was shared on Twitter by former Facebook content design manager Darci Groves.
"This 'keep seeing' prompt is unacceptable," Groves tweeted, aiming the message at former colleagues at Facebook.
"This is egregious."
Back in June, Google told Reuters that it was developing an alternative to the industry-standard method for classifying skin tones, which a growing chorus of technology researchers and dermatologists said was inadequate for assessing whether products are biased against people of colour.
"We are working on alternative, more inclusive, measures that could be useful in the development of our products, and will collaborate with scientific and medical experts, as well as groups working with communities of colour," the company said, declining to offer details on the effort.
– Additional reporting by Reuters
Cracks in the Wall
Ben White, Pluto Press
JAPAN SQUAD
Goalkeepers: Masaaki Higashiguchi, Shuichi Gonda, Daniel Schmidt
Defenders: Yuto Nagatomo, Tomoaki Makino, Maya Yoshida, Sho Sasaki, Hiroki Sakai, Sei Muroya, Genta Miura, Takehiro Tomiyasu
Midfielders: Toshihiro Aoyama, Genki Haraguchi, Gaku Shibasaki, Wataru Endo, Junya Ito, Shoya Nakajima, Takumi Minamino, Hidemasa Morita, Ritsu Doan
Forwards: Yuya Osako, Takuma Asano, Koya Kitagawa
Killing of Qassem Suleimani
Killing of Qassem Suleimani
MATCH INFO
FA Cup final
Chelsea 1
Hazard (22' pen)
Manchester United 0
Man of the match: Eden Hazard (Chelsea)
RESULTS
West Asia Premiership
Thursday
Jebel Ali Dragons 13-34 Dubai Exiles
Friday
Dubai Knights Eagles 16-27 Dubai Tigers
THE DETAILS
Deadpool 2
Dir: David Leitch
Starring: Ryan Reynolds, Josh Brolin, Justin Dennison, Zazie Beetz
Four stars
MATCH INFO
Uefa Champions League semi-final:
First leg: Liverpool 5 Roma 2
Second leg: Wednesday, May 2, Stadio Olimpico, Rome
TV: BeIN Sports, 10.45pm (UAE)
'Shakuntala Devi'
Starring: Vidya Balan, Sanya Malhotra
Director: Anu Menon
Rating: Three out of five stars
Wenger's Arsenal reign in numbers
1,228 - games at the helm, ahead of Sunday's Premier League fixture against West Ham United.
704 - wins to date as Arsenal manager.
3 - Premier League title wins, the last during an unbeaten Invincibles campaign of 2003/04.
1,549 - goals scored in Premier League matches by Wenger's teams.
10 - major trophies won.
473 - Premier League victories.
7 - FA Cup triumphs, with three of those having come the last four seasons.
151 - Premier League losses.
21 - full seasons in charge.
49 - games unbeaten in the Premier League from May 2003 to October 2004.
Zayed Sustainability Prize
Essentials
The flights
Whether you trek after mountain gorillas in Rwanda, Uganda or the Congo, the most convenient international airport is in Rwanda’s capital city, Kigali. There are direct flights from Dubai a couple of days a week with RwandAir. Otherwise, an indirect route is available via Nairobi with Kenya Airways. Flydubai flies to Kinshasa in the Democratic Republic of Congo, via Entebbe in Uganda. Expect to pay from US$350 (Dh1,286) return, including taxes.
The tours
Superb ape-watching tours that take in all three gorilla countries mentioned above are run by Natural World Safaris. In September, the company will be operating a unique Ugandan ape safari guided by well-known primatologist Ben Garrod.
In the Democratic Republic of Congo, local operator Kivu Travel can organise pretty much any kind of safari throughout the Virunga National Park and elsewhere in eastern Congo.
PSA DUBAI WORLD SERIES FINALS LINE-UP
Men’s:
Mohamed El Shorbagy (EGY)
Ali Farag (EGY)
Simon Rosner (GER)
Tarek Momen (EGY)
Miguel Angel Rodriguez (COL)
Gregory Gaultier (FRA)
Karim Abdel Gawad (EGY)
Nick Matthew (ENG)
Women's:
Nour El Sherbini (EGY)
Raneem El Welily (EGY)
Nour El Tayeb (EGY)
Laura Massaro (ENG)
Joelle King (NZE)
Camille Serme (FRA)
Nouran Gohar (EGY)
Sarah-Jane Perry (ENG)
The Two Popes
Director: Fernando Meirelles
Stars: Anthony Hopkins, Jonathan Pryce
Four out of five stars