Ride-hailing service Bolt said on Monday it plans to allow drivers to set their own prices and passengers to select their driver, starting with three UK cities, days after rival Uber raised prices by 10 per cent in London.
The changes would give drivers more control of their business and are aimed at addressing national concerns about driver shortages that led to longer wait times, cancellations and surge pricing, Bolt said in a statement.
Ride-hailing customers in several countries have been dealing with cab unavailability during peak hours as people go back to offices following the pandemic, which had forced many drivers to quit because of a lack of customers.
A common criticism is that drivers tend to accept and then reject trips if a more profitable journey becomes available elsewhere.
Estonia-based Bolt and US-based Uber are trying to woo drivers back to their platforms with the promise of more income.
"We hope to reduce waiting times on the Bolt app and have fewer driver cancellations so customers can get to their destination quickly and safely following increased demand in recent weeks," said Sam Raciti, Bolt's regional manager for Western Europe.
Bolt will be testing the new features across three cities in the Midlands region in England this week, ahead of a planned UK- wide rollout before Christmas when 65,000 drivers would be able to set their own prices within a range or continue to use surge pricing.
Uber had also started to allow drivers in California to set their own fares for trips, but removed the feature less than a year later saying more riders declined higher fares and did not re-request a ride on Uber.
The biog
Name: Gul Raziq
From: Charsadda, Pakistan
Family: Wife and six children
Favourite holes at Al Ghazal: 15 and 8
Golf Handicap: 6
Childhood sport: cricket
The specs
Engine: 2.0-litre 4cyl turbo
Power: 261hp at 5,500rpm
Torque: 405Nm at 1,750-3,500rpm
Transmission: 9-speed auto
Fuel consumption: 6.9L/100km
On sale: Now
Price: From Dh117,059
BMW M5 specs
Engine: 4.4-litre twin-turbo V-8 petrol enging with additional electric motor
Power: 727hp
Torque: 1,000Nm
Transmission: 8-speed auto
Fuel consumption: 10.6L/100km
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Honeymoonish
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Tonight's Chat on The National
Tonight's Chat is a series of online conversations on The National. The series features a diverse range of celebrities, politicians and business leaders from around the Arab world.
Tonight’s Chat host Ricardo Karam is a renowned author and broadcaster with a decades-long career in TV. He has previously interviewed Bill Gates, Carlos Ghosn, Andre Agassi and the late Zaha Hadid, among others. Karam is also the founder of Takreem.
Intellectually curious and thought-provoking, Tonight’s Chat moves the conversation forward.
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UAE currency: the story behind the money in your pockets
Squads
Sri Lanka Tharanga (c), Mathews, Dickwella (wk), Gunathilaka, Mendis, Kapugedera, Siriwardana, Pushpakumara, Dananjaya, Sandakan, Perera, Hasaranga, Malinga, Chameera, Fernando.
India Kohli (c), Dhawan, Rohit, Rahul, Pandey, Rahane, Jadhav, Dhoni (wk), Pandya, Axar, Kuldeep, Chahal, Bumrah, Bhuvneshwar, Thakur.
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Lexus LX700h specs
Engine: 3.4-litre twin-turbo V6 plus supplementary electric motor
Power: 464hp at 5,200rpm
Torque: 790Nm from 2,000-3,600rpm
Transmission: 10-speed auto
Fuel consumption: 11.7L/100km
On sale: Now
Price: From Dh590,000
Killing of Qassem Suleimani